Alex Zayas: TAMPA — The 911 call came in like many do: Nothing to hear but background noise.
People bump their speed dials. Little kids don't know who they're calling. Operators must decide whether to consider the call an error or to send help. At that point, it's their mistake to make.
On New Year's Day, police say, 911 operator Ve'Etta Bess made the right choice, one that led officers to the home of a sexual predator they say had disabled his ankle monitor, met a woman at a bar and brought her home — a man already convicted of rape, preparing to rape once more and threatening to kill.
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